{"id":12605,"date":"2025-03-17T12:32:30","date_gmt":"2025-03-17T12:32:30","guid":{"rendered":"https:\/\/laboratorioechavarria.com\/?page_id=12605"},"modified":"2025-07-17T23:33:57","modified_gmt":"2025-07-17T23:33:57","slug":"pqrsf","status":"publish","type":"page","link":"https:\/\/laboratorioechavarria.com\/en\/pqrsf\/","title":{"rendered":"PQRS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"12605\" class=\"elementor elementor-12605\" data-elementor-post-type=\"page\">\n\t\t\t\t        <section class=\"elementor-section elementor-top-section elementor-element elementor-element-a9dfb35 elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-type-header-none pxl-row-scroll-none\" data-id=\"a9dfb35\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\n                            <div class=\"elementor-background-overlay\"><\/div>\n            \n                <div class=\"elementor-container elementor-column-gap-extended\">\n                <div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ef66c95 pdlr-50 pxl-column-element-default pxl-column-none\" data-id=\"ef66c95\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n                <section class=\"elementor-section elementor-inner-section elementor-element elementor-element-1a4c7c8 elementor-section-boxed elementor-section-height-default elementor-section-height-default pxl-type-header-none pxl-row-scroll-none\" data-id=\"1a4c7c8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\n                            <div class=\"elementor-background-overlay\"><\/div>\n            \n                <div class=\"elementor-container elementor-column-gap-extended\">\n                <div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-50d33ca pxl-column-element-default pxl-column-none\" data-id=\"50d33ca\" data-element_type=\"column\" data-e-type=\"column\">\r\n        <div class=\"elementor-widget-wrap elementor-element-populated\">\r\n                     \r\n        \t\t<div class=\"elementor-element elementor-element-7fc985c elementor-widget elementor-widget-pxl_heading\" data-id=\"7fc985c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-heading\">\n\t<div class=\"pxl-heading--inner\">\n\t\t\t\t\t<div class=\"pxl-item--subtitle wow fadeInUp translation-block\" data-wow-delay=\"ms\"><span class=\"pxl-item--text\">\n  <span class=\"pxl-text--slide\"><span class=\"wow letter animated\">Get<\/span><\/span> \n  <span class=\"pxl-text--slide\"><span class=\"wow letter animated\">in<\/span><\/span> \n  <span class=\"pxl-text--slide\"><span class=\"wow letter animated\">Touch<\/span><\/span> \n  <span class=\"pxl-text--slide\"><span class=\"wow letter animated\">With<\/span><\/span> \n  <span class=\"pxl-text--slide\"><span class=\"wow letter animated\">Us<\/span><\/span>\n<\/span><\/div>\n\t\t\t\t<h3 class=\"pxl-item--title\" data-wow-delay=\"ms\">\n\t\t\t\t\t\t\t\t<span class=\"pxl-item--text\">\n\t\t\t            <span class=\"pxl-text--slide\"><span class=\"wow letter\">PQRSF<\/span><\/span>\t\t\t        <\/span>\n\t\t\t\t\t\t\n\t\t<\/h3>\n\t\t\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2c65a2 elementor-widget elementor-widget-pxl_text_editor\" data-id=\"d2c65a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_text_editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"pxl-text-editor\">\n\t<div class=\"pxl-item--inner\" data-wow-delay=\"ms\">\n\t\t<p>In our PQRSF section (Questions, Complaints, Claims, Suggestions, and Compliments), we value your feedback in order to improve. If you have any questions about our services, we are here to help you.<\/p>\t<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e5de9c5 elementor-widget__width-auto elementor-widget elementor-widget-pxl_contact_form\" data-id=\"e5de9c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"pxl_contact_form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t    <div class=\"pxl-contact-form pxl-contact-form1 btn-default btn-w-auto wow fadeInUp\" data-wow-delay=\"ms\">\r\n        \n<div class=\"wpcf7 no-js\" id=\"wpcf7-f12607-o1\" lang=\"en-US\" dir=\"ltr\" data-wpcf7-id=\"12607\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/12605#wpcf7-f12607-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/12605#wpcf7-f12607-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"12607\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_US\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f12607-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"row\">\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Identification Number\" value=\"\" type=\"text\" name=\"identificacion\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"correo\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Phone\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"entidad\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Healthcare provider\" value=\"\" type=\"text\" name=\"entidad\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"persona\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Attendant\u2019s name\" value=\"\" type=\"text\" name=\"persona\" \/><\/span>\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"col-md-6\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Full Name or Company Name\" value=\"\" type=\"text\" name=\"nombre\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"celular\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" placeholder=\"Cell phone\" value=\"\" type=\"tel\" name=\"celular\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"direccion\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" placeholder=\"Address\" value=\"\" type=\"text\" name=\"direccion\" \/><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"sede\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"sede\"><option value=\"\">Select a location<\/option><option value=\"Atenci\u00f3n Domiciliaria en Bogot\u00e1\">Atenci\u00f3n Domiciliaria en Bogot\u00e1<\/option><option value=\"Atenci\u00f3n Domiciliaria en Manizales\">Atenci\u00f3n Domiciliaria en Manizales<\/option><option value=\"Atenci\u00f3n Domiciliaria en Medell\u00edn\">Atenci\u00f3n Domiciliaria en Medell\u00edn<\/option><option value=\"Atenci\u00f3n Domiciliara en Monter\u00eda\">Atenci\u00f3n Domiciliara en Monter\u00eda<\/option><option value=\"Atenci\u00f3n Domiciliaria en Oriente Antioque\u00f1o\">Atenci\u00f3n Domiciliaria en Oriente Antioque\u00f1o<\/option><option value=\"Av. 33, Laureles\">Av. 33, Laureles<\/option><option value=\"Barranquilla\">Barranquilla<\/option><option value=\"Calle 27, Monter\u00eda\">Calle 27, Monter\u00eda<\/option><option value=\"CC Aves Mar\u00eda, Sabaneta\">CC Aves Mar\u00eda, Sabaneta<\/option><option value=\"Centro, Medell\u00edn\">Centro, Medell\u00edn<\/option><option value=\"Ch\u00eda, Cundinamarca\">Ch\u00eda, Cundinamarca<\/option><option value=\"Cl\u00ednica Central, Monter\u00eda\">Cl\u00ednica Central, Monter\u00eda<\/option><option value=\"Cl\u00ednica Oncol\u00f3gica Astorga, El Poblado\">Cl\u00ednica Oncol\u00f3gica Astorga, El Poblado<\/option><option value=\"Complex de LLanogrande\">Complex de LLanogrande<\/option><option value=\"El Retiro\">El Retiro<\/option><option value=\"Hospital Caldas\">Hospital Caldas<\/option><option value=\"La Ceja, Mall Heliconias\">La Ceja, Mall Heliconias<\/option><option value=\"Mall Drive In, Campestre\">Mall Drive In, Campestre<\/option><option value=\"Mall Gran V\u00eda, Medell\u00edn\">Mall Gran V\u00eda, Medell\u00edn<\/option><option value=\"Mall La Intermedia, Envigado\">Mall La Intermedia, Envigado<\/option><option value=\"Palogrande, Manizales\">Palogrande, Manizales<\/option><option value=\"Parque de Envigado\">Parque de Envigado<\/option><option value=\"Puente Aranda, Bogot\u00e1\">Puente Aranda, Bogot\u00e1<\/option><option value=\"Rionegro, Sector Somer\">Rionegro, Sector Somer<\/option><option value=\"Santa Teresita, Laureles\">Santa Teresita, Laureles<\/option><option value=\"Suramericana, Medell\u00edn\">Suramericana, Medell\u00edn<\/option><option value=\"Torre Medical, El Poblado\">Torre Medical, El Poblado<\/option><option value=\"Torre M\u00e9dica EMMSA, Bello\">Torre M\u00e9dica EMMSA, Bello<\/option><option value=\"Torre M\u00e9dica Salud Vegas, El Poblado\">Torre M\u00e9dica Salud Vegas, El Poblado<\/option><option value=\"Torre M\u00e9dica Oviedo, El Poblado\">Torre M\u00e9dica Oviedo, El Poblado<\/option><option value=\"Torreplaza, El Poblado\">Torreplaza, El Poblado<\/option><\/select><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"asunto-pqrsf\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"asunto-pqrsf\"><option value=\"Pregunta\">Question<\/option><option value=\"Queja\">Queja<\/option><option value=\"Reclamos\">Reclamos<\/option><option value=\"Sugerencia\">Sugerencia<\/option><option value=\"Felicitaciones\">Felicitaciones<\/option><\/select><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"row\">\n\t<div class=\"col-md-12\">\n\t\t<p><span class=\"wpcf7-form-control-wrap\" data-name=\"comentario\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" placeholder=\"Comment\" name=\"comentario\"><\/textarea><\/span><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-342\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-342\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read and accept the privacy policies. <a href=\"https:\/\/laboratorioechavarria.com\/en\/politicas-de-privacidad\/\">Learn more here<\/a><\/span><\/label><\/span><\/span><\/span><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Send\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n    <\/div>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t            <\/div>\r\n        <\/div>\r\n        \t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Comun\u00edcate con nosotros PQRSF En nuestra secci\u00f3n de PQRSF (Preguntas, Quejas, Reclamos, Sugerencias y Felicitaciones), valoramos tus comentarios para mejorar. Si tienes dudas sobre nuestros servicios, estamos aqu\u00ed para ayudarte. Selecciona una sedeAtenci\u00f3n Domiciliaria en Bogot\u00e1Atenci\u00f3n Domiciliaria en ManizalesAtenci\u00f3n Domiciliaria en Medell\u00ednAtenci\u00f3n Domiciliara en Monter\u00edaAtenci\u00f3n Domiciliaria en Oriente Antioque\u00f1oAv. 33, LaurelesBarranquillaCalle 27, Monter\u00edaCC Aves Mar\u00eda, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"nf_dc_page":"","footnotes":""},"class_list":["post-12605","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/pages\/12605","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/comments?post=12605"}],"version-history":[{"count":5,"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/pages\/12605\/revisions"}],"predecessor-version":[{"id":13220,"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/pages\/12605\/revisions\/13220"}],"wp:attachment":[{"href":"https:\/\/laboratorioechavarria.com\/en\/wp-json\/wp\/v2\/media?parent=12605"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}